Cookie Policy
Cookie Policy
Last updated: July 23, 2026
This Cookie Policy explains how Lumor Limited ("Volara", "we", "our", or "us") uses cookies and similar technologies when you visit www.volara-shop.com (the "Website").
By continuing to use our Website, you acknowledge that cookies may be used in accordance with this Cookie Policy, subject to your preferences where applicable.
1. What Are Cookies?
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies help websites function properly, remember your preferences, improve your browsing experience, and provide useful information about how visitors interact with the Website.
Some cookies are deleted automatically when you close your browser, while others remain on your device until they expire or are manually deleted.
2. Why We Use Cookies
We use cookies for several important purposes, including:
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Operating our Website securely
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Remembering your preferences
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Keeping products in your shopping cart
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Processing purchases
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Improving website performance
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Measuring website traffic
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Understanding customer behavior
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Personalizing your shopping experience
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Delivering relevant advertising
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Preventing fraud and enhancing security
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Website to function properly.
They enable features such as:
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Secure checkout
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Shopping cart functionality
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User session management
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Fraud prevention
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Website security
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Payment processing
Without these cookies, certain parts of the Website may not function correctly.
Performance & Analytics Cookies
These cookies help us understand how visitors use our Website.
They allow us to improve:
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Website speed
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Navigation
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Product pages
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Overall customer experience
Information collected is generally aggregated and does not directly identify individual visitors.
Functional Cookies
Functional cookies remember choices you make, such as:
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Language preferences
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Region
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Previously viewed products
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Shopping preferences
These cookies help create a more personalized browsing experience.
Marketing & Advertising Cookies
Marketing cookies help us measure advertising performance and show relevant advertisements across different platforms.
These cookies may collect information about:
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Pages visited
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Products viewed
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Shopping behavior
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Advertising interactions
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Purchase activity
Advertising partners may use this information to display more relevant advertisements.
4. Third-Party Cookies
Some cookies placed on your device are provided by trusted third-party service providers.
These may include:
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Shopify
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Meta (Facebook & Instagram)
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TikTok
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Klaviyo
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Trustoo
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Payment providers
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Other technology partners that support our Website
These providers may process information according to their own privacy policies.
5. Shopify Cookies
Our Website is hosted on Shopify.
Shopify uses cookies necessary to:
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Maintain secure customer sessions
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Process orders
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Remember shopping cart contents
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Improve checkout functionality
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Protect against fraudulent transactions
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Improve Website performance
Additional information can be found in Shopify's own privacy documentation.
6. Managing Cookies
Most web browsers allow you to:
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View stored cookies
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Delete cookies
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Block cookies
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Restrict certain types of cookies
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Receive notifications before cookies are stored
Please note that disabling certain cookies may reduce the functionality of our Website.
Some features, including checkout, may not function correctly without essential cookies.
7. Cookie Consent
Where required by applicable law, we request your consent before placing non-essential cookies on your device.
You may change or withdraw your cookie preferences at any time through our cookie consent banner, where available.
Essential cookies cannot be disabled because they are necessary for the Website to function properly.
8. Do Not Track
Some browsers provide a "Do Not Track" (DNT) feature.
Because there is currently no universally accepted industry standard for responding to DNT signals, our Website may not respond differently to such browser settings.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
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legal requirements;
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technology;
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Website functionality;
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business operations.
Any updates will be published on this page together with the revised "Last updated" date.
10. Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact us.
Lumor Limited
Flat 2304, 23/F Ho King Commercial Centre
2–16 Fa Yuen Street
Hong Kong
Company Registration Number: 80895853
Support Hours
Monday – Friday: 8:00 AM – 8:00 PM
Saturday – Sunday: 8:00 AM – 6:00 PM